Quick Start for New Volunteers

Start Here: Which Type of Volunteer Are You?

1. Volunteer without an SHHA email address
2. Volunteer with a role-based SHHA address

Most volunteers are in Category 1.

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Category 1: Volunteers Who Do Not Get Their Own SHHA Email Address

Who this is

• Committee members
• Project volunteers
• Most external participants

What you get

• You are added to one or more SHHA mailing lists (Microsoft Groups), such as csc@sandiahomeowners.org, acc@sandiahomeowners.org, and shha-all@sandiahomeowners.org.
• You receive messages at your existing email address.
• You do not need a paid SHHA Microsoft 365 license.

If something is wrong

If you are missing messages, contact office staff so membership can be checked and updated.

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Category 2: Volunteers Who Do Get a Role-Based SHHA Address

Who this is

Volunteers serving in specific leadership roles, such as committee chairs or executive roles.

Role-based addresses are shared inboxes

• accchair@sandiahomeowners.org
• cscchair@sandiahomeowners.org
• president@sandiahomeowners.org
• vicepresident@sandiahomeowners.org
• secretary@sandiahomeowners.org
• treasurer@sandiahomeowners.org

These addresses are tied to the role, not the person.

Important access rule

• You do not sign in directly as the role address.
• Access is granted to your own licensed account.
• You open the shared mailbox from your normal account.

If something is wrong

If you cannot open the role mailbox, ask staff or IT admin to verify permissions.

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Who Maintains This

• Group membership updates: Anna (staff)
• Technical escalation and access troubleshooting: IT admin

There is an automated Power Automate notification whenever group membership changes.

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Fast Checklist for New Volunteers

• Confirm which category applies to you.
• Confirm you are on the correct committee mailing list(s).
• If you hold a role, confirm you can open the shared role mailbox.
• Report any missing access to office staff.