# Quick Start for New Volunteers

<a id="bkmrk-"></a>## Start Here: Which Type of Volunteer Are You?

1. **Volunteer without an SHHA email address**
2. **Volunteer with a role-based SHHA address**
 
Most volunteers are in Category 1.

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<a id="bkmrk--2"></a>## Category 1: Volunteers Who Do Not Get Their Own SHHA Email Address

### Who this is

- Committee members
- Project volunteers
- Most external participants
 
### What you get

- You are added to one or more SHHA mailing lists (Microsoft Groups), such as `csc@sandiahomeowners.org`, `acc@sandiahomeowners.org`, and `shha-all@sandiahomeowners.org`.
- You receive messages at your existing email address.
- You do not need a paid SHHA Microsoft 365 license.
 
### If something is wrong

If you are missing messages, contact office staff so membership can be checked and updated.

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<a id="bkmrk--4"></a>## Category 2: Volunteers Who Do Get a Role-Based SHHA Address

### Who this is

Volunteers serving in specific leadership roles, such as committee chairs or executive roles.

### Role-based addresses are shared inboxes

- `accchair@sandiahomeowners.org`
- `cscchair@sandiahomeowners.org`
- `president@sandiahomeowners.org`
- `vicepresident@sandiahomeowners.org`
- `secretary@sandiahomeowners.org`
- `treasurer@sandiahomeowners.org`
 
These addresses are tied to the role, not the person.

### Important access rule

- You do not sign in directly as the role address.
- Access is granted to your own licensed account.
- You open the shared mailbox from your normal account.
 
### If something is wrong

If you cannot open the role mailbox, ask staff or IT admin to verify permissions.

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<a id="bkmrk--6"></a>## Who Maintains This

- Group membership updates: Anna (staff)
- Technical escalation and access troubleshooting: IT admin
 
There is an automated Power Automate notification whenever group membership changes.

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<a id="bkmrk--8"></a>## Fast Checklist for New Volunteers

- Confirm which category applies to you.
- Confirm you are on the correct committee mailing list(s).
- If you hold a role, confirm you can open the shared role mailbox.
- Report any missing access to office staff.