SHHA IT Help Guide
Help guide for SHHA volunteers, officers, committee members, and staff — covering Microsoft 365, email, SharePoint, file sharing, role transitions, GRIT submissions, and more.
Quick Links & Directory
Essential links, mailing lists, SharePoint sites, and chair inboxes — start here.
Quick Links & Directory
Bookmark this page. It has every link you need for day-to-day SHHA work. Login Links What you n...
Committee and Group Email Guide
This page explains what a committee/group email address is and how to use it. If you are a partic...
SharePoint Folder Organization
This page explains where committee materials belong, how committee members work with SharePoint f...
SHHA Reminders
SHHA Reminders is the Sandia Heights Homeowners Association tool for sending automated reminder e...
Committee SharePoint Guide
Audience: SHHA committee and task-force members. Office staff handle site setup, membership, perm...
Getting Started
Overview
Start Here — Find Your Path Different people need different things from this guide. Find your rol...
Quick Start for New Volunteers
Start Here: Which Type of Volunteer Are You? Volunteer without an SHHA emai...
Quick Reference
Use this page as the central directory for links and addresses. Direct Login Links Email (inter...
Role Guides
Staff
This page is for office staff and operations support volunteers. Primary Responsibilities ...
Volunteer with SHHA Email
This page is for volunteers who already have an SHHA mailbox and may also have role-based inbox a...
Office Onboarding Email Templates
Purpose: Copy-and-send welcome emails from SHHA Office or IT Help to the newly onboarded employee...
Volunteer without SHHA Email
This page is for volunteers who participate using a personal email address. You usually do not ne...
New Board Member Guide
Welcome to the Board. The good news: there is no secret handshake. The mildly annoying news: Micr...
Frequently Asked Questions
Specialty Topics
GRIT Contributor Guide
Send this page to neighbors, committee chairs, Board members, and volunteers who want to contribu...
GRIT Internal Production Reference
Internal reference for the Communications & Publications Committee, GRIT editor, layout volunteer...
GRIT Layout Monthly Guide
Use this page each month when preparing the GRIT issue layout. Monthly Steps Copy the ...
Technical Reference
M365 Email Groups, Role Inboxes & Responsibilities
Operational reference for office staff, IT admin, and future volunteers — mailing lists, shared m...
M365 Email Building Blocks
SHHA uses four distinct patterns for email addresses in Microsoft 365. Before requesting any new ...
SOP: New Users, Mailboxes & Groups
This SOP is written for SHHA staff who are comfortable with basic Microsoft admin work and need a...
SOP: Create a Committee SharePoint Site
Audience: SHHA office staff and IT administrators. This is not a committee-member task. Goal: con...
Operations & Administration
Systems inventory, security controls, HR and personnel management.
Systems Inventory
This page lists the technology systems SHHA uses. For each system, we document what it does, who ...
Controls & Security
This page documents access controls, cybersecurity practices, and data backup procedures for SHHA...
HR & Personnel Management
This page covers staff management, outside consultants, and volunteer administration. Much of thi...