Staff
This page is for office staff and operations support volunteers.
Primary Responsibilities
- Invite new volunteers as external Microsoft users.
- Ensure invitation is accepted before troubleshooting deeper issues.
- Maintain committee mailing list membership.
- Coordinate shared role mailbox access changes during transitions.
- Route technical issues to ITHelp.
Monthly Staff Checklist
- Review committee membership updates from chairs.
- Confirm Board reminder workflow is sending as expected.
- Verify role mailbox access for current officers/chairs.
- Escalate unresolved access issues to IT.
Add a New Volunteer
- Send Microsoft external-user invitation.
- Confirm volunteer accepted invitation.
- Add volunteer to committee mailing list.
- Provide direct committee SharePoint link.
Shared Role Mailbox Transition
- Remove prior role holder's access.
- Grant new role holder access.
- Confirm mailbox appears in new holder's Outlook.
Staff Reminders
- Most volunteers do not need paid licenses.
- SharePoint links are preferred over attachments.
- External users often cannot use direct group-sharing in file dialogs.
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