Quick Start for New Volunteers

Start Here: Which Type of Volunteer Are You? 
 
 Volunteer without an SHHA email address 
 Volunteer with a role-based SHHA address 
 
 Most volunteers are in Category 1. 
 
 
 
 Category 1: Volunteers Who Do Not Get Their Own SHHA Email Address 
 Who this is 
 
 Committee members 
 Project volunteers 
 Most external participants 
 
 What you get 
 
 You are added to one or more SHHA mailing lists (Microsoft Groups), such as csc@sandiahomeowners.org , acc@sandiahomeowners.org , and shha-all@sandiahomeowners.org . 
 You receive messages at your existing email address. 
 You do not need a paid SHHA Microsoft 365 license. 
 
 If something is wrong 
 If you are missing messages, contact office staff so membership can be checked and updated. 
 
 
 
 Category 2: Volunteers Who Do Get a Role-Based SHHA Address 
 Who this is 
 Volunteers serving in specific leadership roles, such as committee chairs or executive roles. 
 Role-based addresses are shared inboxes 
 
 accchair@sandiahomeowners.org 
 cscchair@sandiahomeowners.org 
 president@sandiahomeowners.org 
 vicepresident@sandiahomeowners.org 
 secretary@sandiahomeowners.org 
 treasurer@sandiahomeowners.org 
 
 These addresses are tied to the role, not the person. 
 Important access rule 
 
 You do not sign in directly as the role address. 
 Access is granted to your own licensed account. 
 You open the shared mailbox from your normal account. 
 
 If something is wrong 
 If you cannot open the role mailbox, ask staff or IT admin to verify permissions. 
 
 
 
 Who Maintains This 
 
 Group membership updates: Anna (staff) 
 Technical escalation and access troubleshooting: IT admin 
 
 There is an automated Power Automate notification whenever group membership changes. 
 
 
 
 Fast Checklist for New Volunteers 
 
 Confirm which category applies to you. 
 Confirm you are on the correct committee mailing list(s). 
 If you hold a role, confirm you can open the shared role mailbox. 
 Report any missing access to office staff.