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SHHA IT Help Guide

Help guide for SHHA volunteers, officers, committee members, and staff — covering Microsoft 365, email, SharePoint, file sharing, role transitions, GRIT submissions, and more.

Getting Started

SHHA IT Help Guide

Overview

SHHA IT Help Guide Getting Started

Start Here — Find Your Path Different people need different things from this guide. Find your role below and follow the links. Who You AreStart WithThen See New external volunteer(just got a committee invitation) Quick Start for New Volunteers Volunteer wi...

Quick Start for New Volunteers

SHHA IT Help Guide Getting Started

Start Here: Which Type of Volunteer Are You? Volunteer without an SHHA email address Volunteer with a role-based SHHA address Most volunteers are in Category 1. Category 1: Volunteers Who Do Not Get Their...

Quick Reference

SHHA IT Help Guide Getting Started

Use this page as the central directory for links and addresses. Direct Login Links Email (internal users): outlook.com Files (internal users): onedrive.com Microsoft admin portal (admins only): admin.microsoft.com Full Email Directory Mailing Lists SHHA A...

Role Guides

SHHA IT Help Guide

Staff

SHHA IT Help Guide Role Guides

This page is for office staff and operations support volunteers. Primary Responsibilities Invite new volunteers as external Microsoft users. Ensure invitation is accepted before troubleshooting deeper issues. Maintain committee mailing list ...

Volunteer with SHHA Email

SHHA IT Help Guide Role Guides

This page is for volunteers who already have an SHHA mailbox and may also have role-based inbox access. What You Should Use Your SHHA email account for routine communication. Committee mailing lists for group communication. SharePoint links ...

Volunteer without SHHA Email

SHHA IT Help Guide Role Guides

This page is for volunteers who participate using a personal email address. You usually do not need a paid Microsoft license. First-Time Setup Look for the two Microsoft emails described below. Open the organization invitation email and click Accept invitati...

Frequently Asked Questions

SHHA IT Help Guide

FAQ

SHHA IT Help Guide Frequently Asked Questions

Answers for SHHA volunteers, officers, and committee members. Find your question in the sidebar or scroll through the sections below. I was invited but cannot access files. What is usually wrong? The most common cause is that the original Microsoft invit...

Specialty Topics

SHHA IT Help Guide

GRIT Layout Monthly Guide

SHHA IT Help Guide Specialty Topics

Use this page each month when preparing the GRIT issue layout. Monthly Steps Copy the template into the month folder. Rename the file for the current month. Monthly Settings Change monthly accent color In InDesign: Window → Colo...

Technical Reference

SHHA IT Help Guide

M365 Email Groups, Role Inboxes & Responsibilities

SHHA IT Help Guide Technical Reference

Operational reference for office staff, IT admin, and future volunteers — mailing lists, shared mailboxes, licensing, SOPs, and governance. Quick Overview SHHA uses two different patterns for email collaboration: PatternTechnologyExamples ...

Quick Links & Directory

SHHA IT Help Guide

Essential links, mailing lists, SharePoint sites, and chair inboxes — start here.

Quick Links & Directory

SHHA IT Help Guide Quick Links & Directory

Bookmark this page. It has every link you need for day-to-day SHHA work. Login Links What you needWhere to goWho uses it Email (staff & role mailbox holders)outlook.comStaff, officers, chairs OneDrive / personal filesonedrive.comLicensed users Admin console...

Operations & Administration

SHHA IT Help Guide

Systems inventory, security controls, HR and personnel management.