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32 total results found

Systems Inventory

SHHA IT Help Guide Operations & Administration

This page lists the technology systems SHHA uses. For each system, we document what it does, who administers it, and how it is accessed. Items marked TODO need information filled in by someone with direct knowledge of that system. 1. Microsoft 365 Microsoft 3...

Controls & Security

SHHA IT Help Guide Operations & Administration

This page documents access controls, cybersecurity practices, and data backup procedures for SHHA systems. Items marked TODO need information filled in. These questions originated from Andrea's controls review. Access Controls — Who Has Access to What? Micro...

HR & Personnel Management

SHHA IT Help Guide Operations & Administration

This page covers staff management, outside consultants, and volunteer administration. Much of this is non-IT operational information. Items marked TODO need information from someone with direct knowledge (e.g., Jim Stewart, current President, or office manager...

M365 Email Building Blocks

SHHA IT Help Guide Technical Reference

SHHA uses four distinct patterns for email addresses in Microsoft 365. Before requesting any new address, understand which pattern fits your need. This page is the reference for anyone planning new committees, roles, or special-purpose addresses. The Four Pat...

SOP: New Users, Mailboxes & Groups

SHHA IT Help Guide Technical Reference

This SOP is written for SHHA staff who are comfortable with basic Microsoft admin work and need a reliable step-by-step process for setting up new groups, shared mailboxes, and related addresses. Start here every time: admin.microsoft.com Quick Start: What A...

Committee and Group Email Guide

SHHA IT Help Guide Quick Links & Directory

This page explains what a committee/group email address is and how to use it. If you are a participant using a personal email (Gmail, Yahoo, etc.), this page is for you. Short Answer Yes. Use your committee/group mailing-list address as the preferred address ...

New Board Member Guide

SHHA IT Help Guide Role Guides

Welcome to the Board. The good news: there is no secret handshake. The mildly annoying news: Microsoft may still ask you to sign in like there is one. Short Version Use the Board SharePoint site for meeting packets, pre-reads, and Board working files. Re...

GRIT Contributor Guide

SHHA IT Help Guide Specialty Topics

Send this page to neighbors, committee chairs, Board members, and volunteers who want to contribute to the GRIT. Note: This is practical writing and photo guidance, not the official publication policy. Official rules, approvals, and final editorial decisions l...

GRIT Internal Production Reference

SHHA IT Help Guide Specialty Topics

Internal reference for the Communications & Publications Committee, GRIT editor, layout volunteers, and office staff. This page tracks the working rhythm and handoffs behind each issue. Purpose The Communications & Publications Committee produces the GRIT, the...

SharePoint Folder Organization

SHHA IT Help Guide Quick Links & Directory

This page explains where committee materials belong, how committee members work with SharePoint files, and how internal office users keep group-owned document libraries convenient without sending external members into OneDrive. Short Version Every committee h...

SHHA Reminders

SHHA IT Help Guide Quick Links & Directory

SHHA Reminders is the Sandia Heights Homeowners Association tool for sending automated reminder emails for meetings and events. The app does not replace Outlook, Teams, or Google Calendar. Office staff should keep creating and editing meetings in the existing ...

SOP: Create a Committee SharePoint Site

SHHA IT Help Guide Technical Reference

Audience: SHHA office staff and IT administrators. This is not a committee-member task. Goal: connect an existing committee Microsoft 365 group to its group-owned SharePoint document library, keep site-page administration with office staff, and give committee ...

Committee SharePoint Guide

SHHA IT Help Guide Quick Links & Directory

Audience: SHHA committee and task-force members. Office staff handle site setup, membership, permissions, and changes to the SharePoint home page. Email And Documents Are Two Different Tools ToolUse it for Your committee mailing listEmailing everyone in the...

Office Onboarding Email Templates

SHHA IT Help Guide Role Guides

Purpose: Copy-and-send welcome emails from SHHA Office or IT Help to the newly onboarded employee, volunteer, or committee members. Choose the matching scenario, replace every item in square brackets, delete lines that do not apply, and send the completed mess...