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This page lists the technology systems SHHA uses. For each system, we document what it does, who administers it, and how it is accessed. Items marked TODO need information filled in by someone with direct knowledge of that system. 1. Microsoft 365 Microsoft 3...

This page documents access controls, cybersecurity practices, and data backup procedures for SHHA systems. Items marked TODO need information filled in. These questions originated from Andrea's controls review. Access Controls — Who Has Access to What? Micro...

This page covers staff management, outside consultants, and volunteer administration. Much of this is non-IT operational information. Items marked TODO need information from someone with direct knowledge (e.g., Jim Stewart, current President, or office manager...

SHHA uses four distinct patterns for email addresses in Microsoft 365. Before requesting any new address, understand which pattern fits your need. This page is the reference for anyone planning new committees, roles, or special-purpose addresses. The Four Pat...

This SOP is written for SHHA staff who are comfortable with basic Microsoft admin work and need a reliable step-by-step process for setting up new groups, shared mailboxes, and related addresses. Start here every time: admin.microsoft.com Quick Start: What A...

This page explains what a committee/group email address is and how to use it. If you are a participant using a personal email (Gmail, Yahoo, etc.), this page is for you. Short Answer Yes. Use your committee/group mailing-list address as the preferred address ...