Volunteer with SHHA Email

This page is for volunteers who already have an SHHA mailbox and may also have role-based inbox access. 
 
 
 What You Should Use 
 
 Your SHHA email account for routine communication. 
 Committee mailing lists for group communication. 
 SharePoint links for committee files. 
 

 
 
 Shared Role Inbox Basics 
 If you hold an officer or chair role, you may be assigned a shared role inbox. 
 
 Open it from your normal account at outlook.office.com . 
 Reply from the role inbox for official role business. 
 Keep records in the role mailbox for continuity. 
 
 See FAQ — Reply from role mailbox for full instructions, and FAQ — Can't see shared inbox if the mailbox doesn't appear. 

 
 Why The President Has Two Email Addresses 
 Short version: robin.otten@sandiahomeowners.org is Robin's personal SHHA account. president@sandiahomeowners.org is the President mailbox. One belongs to the person; one belongs to the office. 

 
 
 Address What it is Use it for 
 
 
 
 robin.otten@sandiahomeowners.org 
 Robin's own SHHA sign-in and personal work account 
 Signing in to Microsoft, opening Outlook/SharePoint, and messages meant specifically for Robin as a person 
 
 
 president@sandiahomeowners.org 
 The shared President inbox 
 Official President business that future Presidents may need to see later 
 
 
 

 Yes, two inboxes is annoying. Think of it as a key and a filing cabinet: Robin's account is the key that lets her into Microsoft; the President inbox is the filing cabinet that stays with the office when the next President takes over. 
 This is why SHHA keeps both addresses: 
 
 Continuity: President email history stays with the President role. 
 Less confusion later: The public address does not change every time the role changes. 
 Record keeping: Important President conversations are not stranded in one person's personal mailbox. 
 Cleaner handoff: IT can give the next President access to the same role inbox. 
 
 Simple rule: if it is official President business, use president@sandiahomeowners.org . If it is about Robin personally, use robin.otten@sandiahomeowners.org . If you are not sure, the President inbox is usually the safer mailbox for SHHA business. 

 
 
 File Sharing Rule 
 For committee documents: 
 
 Upload to SharePoint. 
 Copy link. 
 Send link to committee list. 
 
 Avoid one-off attachments for files that should remain in committee records. 

 
 
 If You Are Not Seeing Something 
 
 Confirm you are signed in with your SHHA account. 
 Confirm your committee membership is current. 
 Contact ITHelp@sandiahomeowners.org if access is still missing. 
 
 Related Pages 
 
 Overview 
 FAQ 
 Quick Reference